{"id":52563,"date":"2023-09-12T08:31:57","date_gmt":"2023-09-12T08:31:57","guid":{"rendered":"https:\/\/careers.enstall.com\/customer-service\/"},"modified":"2024-05-17T11:20:31","modified_gmt":"2024-05-17T11:20:31","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/careers.enstall.com\/US\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_slider show_pagination=&#8221;off&#8221; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;340deg&#8221; background_color_gradient_stops=&#8221;#fefd38 0%|#ff8017 20%|#004033 40%&#8221; content_width=&#8221;70%&#8221; height=&#8221;75vh&#8221; auto=&#8221;on&#8221; auto_speed=&#8221;5000&#8243; 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background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/careers.enstall.com\/wp-content\/uploads\/2024\/03\/IMG_9428-scaled-e1713774384748.jpg&#8221; background_enable_image=&#8221;on&#8221; background_position=&#8221;top_center&#8221; background_blend=&#8221;soft-light&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;30px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_text_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221;][\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#004033&#8243; custom_padding=&#8221;100px||100px|||&#8221; border_color_top=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;F37 light||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;40pt&#8221; text_line_height=&#8221;1em&#8221; header_font=&#8221;Open Sans|800|||||||&#8221; header_text_color=&#8221;#1F1D5D&#8221; custom_margin=&#8221;||24px|||&#8221; custom_padding=&#8221;3px|||||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;right&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Customer <span style=\"color: #ff8017;\">Service<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|auto|1px|auto||&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin: auto;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Archivo||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_font=&#8221;Open Sans|800|||||||&#8221; header_text_color=&#8221;#1F1D5D&#8221; custom_margin=&#8221;16px|||||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;right&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>The Customer Service team serves as a central hub, bridging the connection between our customers and diverse departments. From order to cash, our Customer Service colleagues excel in problem solving, planning, and coordination. They maintain continuous communication with customers and<\/span><\/p>\n<p><span>colleagues in Sourcing, Sales, or Operations. Whether it&#8217;s confirming stock availability, providing delivery timelines, or addressing complaints, every question, request, or unexpected customer concern is promptly and efficiently resolved within the Customer Service realm.<\/span><\/p>\n<p>Customer Service represents a captivating blend of experience, age, and background. This diversity enables a swift and effective alignment with customers<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin: auto;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_slider show_arrows=&#8221;off&#8221; show_pagination=&#8221;off&#8221; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;F37 regular||||||||&#8221; header_text_color=&#8221;#FF8017&#8243; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_margin=&#8221;-130px||||false|false&#8221; custom_margin_tablet=&#8221;50px||||false|false&#8221; custom_margin_phone=&#8221;50px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;20px||||false|false&#8221; auto=&#8221;on&#8221; auto_speed=&#8221;5000&#8243; background_color_tablet=&#8221;#FFFFFF&#8221; background_last_edited=&#8221;on|phone&#8221; background_enable_color_tablet=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_slide image=&#8221;https:\/\/careers.enstall.com\/wp-content\/uploads\/2024\/04\/Aimee-Crocker-e1713771828835.jpg&#8221; button_text_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;F37 light||||||||&#8221; header_text_color=&#8221;#FF8017&#8243; header_font_size=&#8221;50px&#8221; body_font=&#8221;F37 regular||||||||&#8221; body_text_color=&#8221;#004033&#8243; body_font_size=&#8221;20px&#8221; background_enable_color=&#8221;off&#8221; custom_css_slide_description=&#8221;max-width: 90%;||background: #FFF;||padding: 25px;||margin-top: -10px;&#8221; custom_css_slide_image=&#8221;max-width: 150px;||z-index: 10;||&#8221; box_shadow_style_image=&#8221;preset1&#8243; box_shadow_color_image=&#8221;#FF8017&#8243; global_colors_info=&#8221;{}&#8221; custom_css_slide_description_tablet=&#8221;.&#8221; custom_css_slide_description_last_edited=&#8221;on|tablet&#8221; custom_css_slide_image_tablet=&#8221;.&#8221; custom_css_slide_image_phone=&#8221;.&#8221; custom_css_slide_image_last_edited=&#8221;on|phone&#8221; custom_css_slide_description_phone=&#8221;.&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<p style=\"text-align: center;\">\u201cJoining the PanelClaw team has been a positive experience from the very beginning. I would describe the work culture to be more like family as we work cross functionally daily as a team! As a result, we continuously gain knowledge from co-workers from different departments in their area of expertise. We also enjoy a free subscription to the Calm App to support our wellbeing!\u201d<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff8017; font-size: xx-large;\">Aimee Crocker<\/span><\/p>\n<p style=\"text-align: center;\"><strong>Account Coordinator<\/strong><\/p>\n<p>[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#004033&#8243; custom_padding=&#8221;100px|0px|100px||true|&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|auto||auto|false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_padding=&#8221;||||false|false&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; custom_css_main_element=&#8221;Margin: auto;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Archivo||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;35px&#8221; text_line_height=&#8221;1.2em&#8221; header_font=&#8221;Open Sans|800|||||||&#8221; header_text_color=&#8221;#1F1D5D&#8221; header_font_size=&#8221;35px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; header_font_size_tablet=&#8221;55px&#8221; header_font_size_phone=&#8221;40px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: right;\">Do you wish to be part of an impactful organization with lots of opportunities?<br \/><span style=\"color: #ef7f00;\">Meet the team<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; 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From order to cash, our Customer Service colleagues excel in problem solving, planning, and coordination. They maintain continuous communication with customers and colleagues in Sourcing, Sales, or Operations. Whether it&#8217;s confirming stock availability, providing delivery timelines, or addressing complaints, every question, request, or unexpected customer concern is promptly and efficiently resolved within the Customer Service realm. Customer Service represents a captivating blend of experience, age, and background. This diversity enables a swift and effective alignment with customers\u201cJoining the PanelClaw team has been a positive experience from the very beginning. I would describe the work culture to be more like family as we work cross functionally daily as a team! As a result, we continuously gain knowledge from co-workers from different departments in their area of expertise. We also enjoy a free subscription to the Calm App to support our wellbeing!\u201d Aimee Crocker Account CoordinatorDo you wish to be part of an impactful organization with lots of opportunities?Meet the teamCheck our current vacancies inCustomer Service<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-52563","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/careers.enstall.com\/US\/wp-json\/wp\/v2\/pages\/52563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/careers.enstall.com\/US\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/careers.enstall.com\/US\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/careers.enstall.com\/US\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/careers.enstall.com\/US\/wp-json\/wp\/v2\/comments?post=52563"}],"version-history":[{"count":11,"href":"https:\/\/careers.enstall.com\/US\/wp-json\/wp\/v2\/pages\/52563\/revisions"}],"predecessor-version":[{"id":58307,"href":"https:\/\/careers.enstall.com\/US\/wp-json\/wp\/v2\/pages\/52563\/revisions\/58307"}],"wp:attachment":[{"href":"https:\/\/careers.enstall.com\/US\/wp-json\/wp\/v2\/media?parent=52563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}