{"id":20708,"date":"2023-09-12T08:31:57","date_gmt":"2023-09-12T08:31:57","guid":{"rendered":"https:\/\/careers.enstall.com\/?page_id=20708"},"modified":"2024-06-19T08:01:17","modified_gmt":"2024-06-19T08:01:17","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/careers.enstall.com\/nl\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_slider show_pagination=&#8221;off&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;340deg&#8221; background_color_gradient_stops=&#8221;#fefd38 0%|#ff8017 20%|#004033 40%&#8221; content_width=&#8221;70%&#8221; height=&#8221;75vh&#8221; auto=&#8221;on&#8221; auto_speed=&#8221;5000&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_slide _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Open Sans|800|||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;60px&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/careers.enstall.com\/wp-content\/uploads\/2024\/05\/Enstall-screenshots-98-scaled.jpg&#8221; background_enable_image=&#8221;on&#8221; background_position=&#8221;top_center&#8221; background_blend=&#8221;soft-light&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;30px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_text_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221;][\/et_pb_slide][et_pb_slide _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Open Sans|800|||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;60px&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/careers.enstall.com\/wp-content\/uploads\/2024\/05\/DSC04383-scaled.jpg&#8221; background_enable_image=&#8221;on&#8221; background_position=&#8221;top_center&#8221; background_blend=&#8221;soft-light&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;30px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_text_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221;][\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#004033&#8243; custom_padding=&#8221;100px||100px|||&#8221; border_color_top=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;F37 light||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;40pt&#8221; text_line_height=&#8221;1em&#8221; header_font=&#8221;Open Sans|800|||||||&#8221; header_text_color=&#8221;#1F1D5D&#8221; custom_margin=&#8221;||24px|||&#8221; custom_padding=&#8221;3px|||||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;right&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Customer <span style=\"color: #ff8017;\">Service<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|auto|1px|auto||&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin: auto;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Archivo||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_font=&#8221;Open Sans|800|||||||&#8221; header_text_color=&#8221;#1F1D5D&#8221; custom_margin=&#8221;16px|||||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;right&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Het team van Customer Service heeft een centrale rol en vormt de schakel tussen onze klanten en de diverse afdelingen. De collega\u2019s van Customer Service zijn verantwoordelijk van <em>order to cash<\/em> en houden ervan puzzels op te lossen, te plannen en co\u00f6rdineren. Ze staan voortdurend in contact met klanten en verschillende collega&#8217;s in Sourcing, Sales of Operations. Zijn alle artikelen op voorraad, wat is de levertermijn of moet er een klacht worden opgelost? Bij Customer Service wordt elke vraag, elk verzoek of elke onverhoopte klacht van de klant zo snel en effici\u00ebnt mogelijk opgelost.<\/p>\n<p>Customer Service bestaat uit een team waar zo\u2019n 7 verschillende talen worden gesproken. Een interessante mix van ervaring, leeftijd en achtergrond, waarbij een juiste match met de klant al snel gemaakt kan worden.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin: auto;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_slider show_arrows=&#8221;off&#8221; show_pagination=&#8221;off&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;F37 regular||||||||&#8221; header_text_color=&#8221;#FF8017&#8243; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_margin=&#8221;-130px||||false|false&#8221; custom_margin_tablet=&#8221;50px||||false|false&#8221; custom_margin_phone=&#8221;50px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||||false|false&#8221; auto=&#8221;on&#8221; auto_speed=&#8221;5000&#8243; hover_enabled=&#8221;0&#8243; background_color_tablet=&#8221;#FFFFFF&#8221; background_last_edited=&#8221;on|phone&#8221; background_enable_color_tablet=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_slide image=&#8221;https:\/\/careers.enstall.com\/wp-content\/uploads\/2023\/10\/FK-scaled-e1698413814975.jpg&#8221; button_text_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;F37 light||||||||&#8221; header_text_color=&#8221;#FF8017&#8243; header_font_size=&#8221;50px&#8221; body_font=&#8221;F37 regular||||||||&#8221; body_text_color=&#8221;#004033&#8243; body_font_size=&#8221;20px&#8221; background_enable_color=&#8221;off&#8221; custom_css_slide_description=&#8221;max-width: 90%;||background: #FFF;||padding: 25px;||margin-top: -10px;&#8221; custom_css_slide_image=&#8221;max-width: 150px;||z-index: 10;||&#8221; box_shadow_style_image=&#8221;preset1&#8243; box_shadow_color_image=&#8221;#FF8017&#8243; global_colors_info=&#8221;{}&#8221; custom_css_slide_description_tablet=&#8221;.&#8221; custom_css_slide_description_last_edited=&#8221;on|tablet&#8221; custom_css_slide_image_tablet=&#8221;.&#8221; custom_css_slide_image_phone=&#8221;.&#8221; custom_css_slide_image_last_edited=&#8221;on|phone&#8221; custom_css_slide_description_phone=&#8221;.&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<p style=\"text-align: center;\"><span>\u201cHet geeft mij voldoening om in een multiculturele afdeling te werken, waar we in verschillende talen dezelfde boodschap overbrengen. Ik voel me thuis bij de Enstall familie\u201d<\/span><span><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff8017; font-size: xx-large;\">Fernando Kaputo<\/span><\/p>\n<p style=\"text-align: center;\"><strong>Customer Service Employee<\/strong><\/p>\n<p>[\/et_pb_slide][et_pb_slide image=&#8221;https:\/\/careers.enstall.com\/wp-content\/uploads\/2023\/10\/SvM-scaled.jpg&#8221; button_text_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;F37 light||||||||&#8221; header_text_color=&#8221;#FF8017&#8243; header_font_size=&#8221;50px&#8221; body_font=&#8221;F37 regular||||||||&#8221; body_text_color=&#8221;#004033&#8243; body_font_size=&#8221;20px&#8221; background_enable_color=&#8221;off&#8221; hover_enabled=&#8221;0&#8243; custom_css_slide_description=&#8221;max-width: 90%;||background: #FFF;||padding: 25px;||margin-top: -10px;&#8221; custom_css_slide_image=&#8221;max-width: 150px;||z-index: 10;||&#8221; box_shadow_style_image=&#8221;preset1&#8243; box_shadow_color_image=&#8221;#FF8017&#8243; global_colors_info=&#8221;{}&#8221; custom_css_slide_description_tablet=&#8221;.&#8221; custom_css_slide_description_last_edited=&#8221;on|tablet&#8221; custom_css_slide_image_tablet=&#8221;.&#8221; custom_css_slide_image_phone=&#8221;.&#8221; custom_css_slide_image_last_edited=&#8221;on|phone&#8221; custom_css_slide_description_phone=&#8221;.&#8221; sticky_transition=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"text-align: center;\">\u201cOndanks de harde groei van Esdec heb ik nog altijd het gevoel dat er naar mij wordt gekeken als persoon. Ik krijg alle ruimte om mijn persoonlijke kracht in te zetten en te ontwikkelen.\u201d<span><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff8017; font-size: xx-large;\">Sam van Maanen<\/span><\/p>\n<p style=\"text-align: center;\"><strong>Customer Service Employee<\/strong><\/p>\n<p>[\/et_pb_slide][et_pb_slide image=&#8221;https:\/\/careers.enstall.com\/wp-content\/uploads\/2023\/10\/NB-scaled-e1698414492110.jpg&#8221; button_text_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;F37 light||||||||&#8221; header_text_color=&#8221;#FF8017&#8243; header_font_size=&#8221;50px&#8221; body_font=&#8221;F37 regular||||||||&#8221; body_text_color=&#8221;#004033&#8243; body_font_size=&#8221;20px&#8221; background_enable_color=&#8221;off&#8221; hover_enabled=&#8221;0&#8243; custom_css_slide_description=&#8221;max-width: 90%;||background: #FFF;||padding: 25px;||margin-top: -10px;&#8221; custom_css_slide_image=&#8221;max-width: 150px;||z-index: 10;||&#8221; box_shadow_style_image=&#8221;preset1&#8243; box_shadow_color_image=&#8221;#FF8017&#8243; global_colors_info=&#8221;{}&#8221; custom_css_slide_description_tablet=&#8221;.&#8221; custom_css_slide_description_last_edited=&#8221;on|tablet&#8221; custom_css_slide_image_tablet=&#8221;.&#8221; custom_css_slide_image_phone=&#8221;.&#8221; custom_css_slide_image_last_edited=&#8221;on|phone&#8221; custom_css_slide_description_phone=&#8221;.&#8221; sticky_transition=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"text-align: center;\">&#8220;<span>Deel uitmaken van het Panelclaw-klantenserviceteam is een lonende professionele reis. Het brengt persoonlijke voldoening en biedt volop groeimogelijkheden.<\/span>\u201d<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff8017; font-size: xx-large;\">Natalia Barrera<\/span><\/p>\n<p style=\"text-align: center;\"><strong>Customer Service Employee<\/strong><\/p>\n<p>[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#004033&#8243; custom_padding=&#8221;100px|0px|100px||true|&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|auto||auto|false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_padding=&#8221;||||false|false&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; custom_css_main_element=&#8221;Margin: auto;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Archivo||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;35px&#8221; text_line_height=&#8221;1.2em&#8221; header_font=&#8221;Open Sans|800|||||||&#8221; header_text_color=&#8221;#1F1D5D&#8221; header_font_size=&#8221;35px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; header_font_size_tablet=&#8221;55px&#8221; header_font_size_phone=&#8221;40px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: right;\">Do you wish to be part of an impactful organization with lots of opportunities?<br \/><span style=\"color: #ef7f00;\">Meet the team<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; 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De collega\u2019s van Customer Service zijn verantwoordelijk van order to cash en houden ervan puzzels op te lossen, te plannen en co\u00f6rdineren. Ze staan voortdurend in contact met klanten en verschillende collega&#8217;s in Sourcing, Sales of Operations. Zijn alle artikelen op voorraad, wat is de levertermijn of moet er een klacht worden opgelost? Bij Customer Service wordt elke vraag, elk verzoek of elke onverhoopte klacht van de klant zo snel en effici\u00ebnt mogelijk opgelost. Customer Service bestaat uit een team waar zo\u2019n 7 verschillende talen worden gesproken. Een interessante mix van ervaring, leeftijd en achtergrond, waarbij een juiste match met de klant al snel gemaakt kan worden.\u201cHet geeft mij voldoening om in een multiculturele afdeling te werken, waar we in verschillende talen dezelfde boodschap overbrengen. Ik voel me thuis bij de Enstall familie\u201d Fernando Kaputo Customer Service Employee\u201cOndanks de harde groei van Esdec heb ik nog altijd het gevoel dat er naar mij wordt gekeken als persoon. Ik krijg alle ruimte om mijn persoonlijke kracht in te zetten en te ontwikkelen.\u201d Sam van Maanen Customer Service Employee&#8221;Deel uitmaken van [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-20708","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/careers.enstall.com\/nl\/wp-json\/wp\/v2\/pages\/20708","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/careers.enstall.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/careers.enstall.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/careers.enstall.com\/nl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/careers.enstall.com\/nl\/wp-json\/wp\/v2\/comments?post=20708"}],"version-history":[{"count":21,"href":"https:\/\/careers.enstall.com\/nl\/wp-json\/wp\/v2\/pages\/20708\/revisions"}],"predecessor-version":[{"id":105420,"href":"https:\/\/careers.enstall.com\/nl\/wp-json\/wp\/v2\/pages\/20708\/revisions\/105420"}],"wp:attachment":[{"href":"https:\/\/careers.enstall.com\/nl\/wp-json\/wp\/v2\/media?parent=20708"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}